Customer care
Shipping & returns.
We stand behind our products and want you to be as happy with them as our customers have been for so many years. Here is everything you need to know about your order.
Made fresh daily
Our products are made on a daily basis, so they are extremely fresh.
Free shipping
Free shipping within the Continental USA.
We're here to help
Not happy for any reason? Contact us and we will look into it.
Our promise
As part of our customer service commitment, we stand behind our products and want you to be as happy with them as the vast majority of our customers have been for so many years.
If for any reason you are unsatisfied, we encourage you to contact us using the details at the bottom of this page.
Shipping
We offer free shipping within the Continental USA.
When your order arrives
Please check that all items received are what you ordered. If you received an incorrect item, do not open it, and contact us.
Returns & refunds
We are very sorry, but food products cannot be returned. All items from our online store are sold on a non-return and non-refund basis unless defective.
We cannot accept returns or provide refunds for items that have been opened, tampered with or are not in their original condition.
Defective products
Refunds are issued only for defective products. Our Customer Service Department determines whether a product is defective.
What we can't refund
Because of the wide range of personal taste preferences, we do not offer refunds for products that are “not quite to your liking.” No refund will be given, and no correspondence entered into, for:
- Change of mind
- Personal taste preferences
- Products that have been opened, tampered with or are not in their original condition
- Incorrect orders made by the recipient
Need help with an order?
Our Customer Service team is happy to help.